April could have been a real bad month for Southwest Airlines. With one plane sliding off the runway at Chicago Midway and another having part of its fuselage rip away shortly after takeoff, the company known for its excellent customer relations had back-to-back potential PR disasters on its hands.

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In a recent interview with Computerworld Magazine, Foote Partners CEO David Foote explained how government statistics dramatically under-report the number of IT workers in America today. But the question isn't who is an IT worker, but: who isn't?

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The importance of user-experience as a real differentiator

When the iPad first came out, the reaction was decidedly mixed. In fact, there was a big, collective head-scratch as people asked: "What's it for? Isn't it just a big iPod? Will it replace netbooks? Laptops? Mobile phones? None of the above?"

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