In our last post we discussed how trendy solutions may get in the way of making the right strategic choices for your business. We were discussing technology platforms. But the same can be true for your selection of messaging medium.

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Should your organization migrate away from Notes and Domino?

It's a question that is becoming more and more common as large companies that have relied on their legacy systems for years seek to move to the cloud, become more nimble, or just in general upgrade to newer technology.

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A recent survey from ForeSee Results shows that customer satisfaction in banking is increasingly tied to one, key question: how satisfied are customers with the bank's online service?

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