By Brad Powell

The official deadline to enroll for health insurance through the Affordable Care Act passed last week, but the real deadline day has not yet arrived -- and it's unclear when it will.

That's because the Obama administration announced at the end of March that it would grant an extension to people who are having trouble securing health care through the federal marketplace. There is plenty of debate about the politics behind this announcement, but from the perspective of a technology company like Axiaware, it is clear that this news means the ACA and healthcare.gov are still experiencing technical difficulties.

And this high-profile, massive IT project, while painful for many, can provide some valuable insights into the realities of any IT project.

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Some clients get a better value from their technology vendors. That's not because contractors try harder, stay up later, take less money, or prioritize one client over another. It's because some clients make it easier for the vendor to succeed within their organizations. Others can make it hard to get anything done at all.

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