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Problems We Solve

We Tried to Solve This Issue in the Past but Failed to get Results

If these quotes sound familiar, Axiaware may be a good fit for you:

"We've Wasted Time and Money"; "We Are Victims of Opportunity Cost"; "Our Customers Are Losing Confidence"; "We Don't Need Bleeding Edge, Just Something That Works Well, Quickly"

Many clients tell us that they tried to solve their issues in the past, but ended up without the right results. Some recognize that their vendors have a vested interest in selling resources and software products – regardless of whether the end result serves the client's business goals.

Axiaware is different.

Axiaware works with internal resources from the very early stages of planning, bringing a wealth of experience and industry knowledge to the table. Our customers are facing problems such as customer migration to competing online platforms, customer dissatisfaction with their mobile interfaces, loan processing inefficiencies and slow or failed customer-facing software integrations.

Our core competency is applying technology to achieve business objectives for financial institutions. Our highly trained, deeply experienced staff work alongside internal resources throughout the project, often onsite, and remain personally involved in every project's success.

"With Axiaware, we have found a strategic partner that really lives up to that definition. They consistently step up to understand our needs, and they are always accountable. I have the highest regard for the professionalism they bring to the table."

—Frank Myers

Senior Vice President of Information Services

Navy Federal Credit Union

Employing iterative development techniques, Axiaware delivers software in the most efficient and effective manner in the industry.

Our culture of long-term invested partnership, as well as our proven track record of success has made us a trusted advisor to some of the world's leading financial institutions.

Problems We Solve

We Create Systems That Are Not User Friendly

If these quotes sound familiar, Axiaware may be a good fit for you:

"Users Feel Forced to Use Them"; "They Impact Morale"; "They Hurt our Ability to Attract and Retain Talent"; "They Erode Customer Loyalty"; "We End Up With Misaligned Goals"; "People Use Alternate Methods To The Ones We Developed"; "We Don't Realize How Bad It Is Until It's Too Late"

Positive customer interactions lie at the heart of every successful brand. Your customers are spending more and more time with your brand – and are increasingly consuming your products and services - in the online environment you create for them. Axiaware^sm provides the depth of knowledge, experience and the necessary tools to ensure that this crucial environment is as friendly and intuitive as possible.

Axiaware^sm professionals become an integral part of your development team. We help to guide the requirements planning process and actively participate in the creative process that must take place for successful implementation. Throughout every stage of development our professional staff remain fully engaged, providing problem-solving capability, accountability and the flexibility to address challenges as they arise. Things can and will change, and our on-site, experienced team is used to adapting to hit moving targets.

"I have worked in the IT industry for over 23 years and I've known the Axiaware^sm leadership for nine of those years. They have impressed me throughout that time with their keen understanding of technology, business process, and how to connect the two. Their team has followed emerging trends in the industry and separated hype from what is real. They deliver technology solutions that provide real business value."

—Application Architect

Large government sponsored mortgage funding company

Financial institutions rely on Axiaware to help plan complex development projects, even when multiple stakeholders, vendors and other key players are involved.

Our culture of long-term invested partnership, as well as our proven track record of success has made us a trusted advisor to some of the world's leading financial institutions.

Problems We Solve

We Fall Behind Competitors While Upgrading and Testing Multiple Complex Systems

If these quotes sound familiar, Axiaware may be a good fit for you:

"We Miss New Business Opportunities"; "We Get to Market Too Late"; "We Are Not Responsive To New Requirements"

Many of our clients rely on multiple, complex systems to conduct business. However, as business trends, customer behavior, evolving technologies and the pressure to compete create new risks and opportunities, these systems often require a great deal of time and effort to change. Even when a plan is agreed upon and developers are devoted to the project, it can take months to execute and test. In today's quickly shifting business environment that can mean the loss of an opportunity, or even a loss of customers.

Axiaware specializes in iterative development, which is proven to produce new products faster, and with less risk of failure than traditional approaches. Our professionals become part of your development team. We help to guide the requirements planning process and actively participate in the creative process that must take place for successful, timely implementation. Throughout every stage of development our professional staff remain fully engaged, providing problem-solving capability, accountability and the flexibility to address challenges as they arise.

This approach produces new software, which is fully tested and working, much more quickly than traditional methods, and is well-suited to adapting even the most complex of systems.

"It was an easy and painless process. Axiaware led us through challenges very well. From the very beginning to post-implementation, it was more successful than we envisioned and continues to be that way."

-Vice President, Fortune 50 Financial Institution

Financial institutions rely on Axiaware to help plan complex development projects, even when multiple stakeholders, vendors and other key players are involved.

Our culture of long-term invested partnership, as well as our proven track record of success has made us a trusted advisor to some of the world's leading financial institutions.

Problems We Solve

IT and Line of Business Are Not on the Same Page

If these quotes sound familiar, Axiaware may be a good fit for you:

"Each Organization is Frustrated With the Other"; "There is Tension and Lack of Trust"; "We're Not Meeting Business Objectives"; "We Keep Wasting Money"

Clients often experience tension between business decision makers and the IT department. While both groups work hard and are dedicated to achieving goals, neither seems to fully understand the other. Each organization is frustrated with the other, causing tension and a lack of trust. The result of this dynamic is very often a waste of money and effort. Because of the lack of communication, the organization ends up saddled with products it neither wants or needs – or worse, must go to market with products customers don't like or cannot use.

Axiaware bridges the gap between a business goal and a software solution.

"I have worked in the IT industry for over 23 years and I've known the Axiaware^sm leadership for nine of those years. They have impressed me throughout that time with their keen understanding of technology, business process, and how to connect the two."

—Application Architect

Large government sponsored mortgage funding company

We build lasting relationships with our clients, based upon knowledge of their businesses and a dedicated, real-world approach to achieving a return on investment – not just on coding to requirement or finding the cheapest resources. Our team-oriented, long-term approach enables our professionals to understand the issues from every perspective – and to guide the development process towards a successful rollout.

Axiaware is a trusted partner to institutions across the financial services industry. We foster a culture of honesty, intelligence, hard work and the boldness it sometimes requires in order to be truly helpful.

Problems We Solve

We Have a Great Idea But Our Competitors May Beat Us To It

If these quotes sound familiar, Axiaware may be a good fit for you:

"We Don't Know How To Take the Idea to Fruition"; "We're Missing Opportunities"; "We Get to Market Too Late"; "We're Applying Band-Aids Rather Than Leaping Forward"

Development of a business idea into a software product can take time. Traditional development processes require highly detailed requirements-setting, followed by planning, building, testing and deployment of the entire project, in steps, all of which must be documented and accepted at each stage. This approach is cumbersome, slow and can cause unexpected cost overruns due to testing and rebuilding large components.

Axiaware specializes in iterative development. This approach produces operational software far more quickly – with testing and rebuilding limited to smaller pieces, rather than the entire project as a whole. Throughout the process, the customer is kept in the loop, reviewing working software and revisions as they are iteratively produced. Accordingly, costs are more stable, while product quality – and customer satisfaction – are very high.

"Axiaware^sm takes a leadership role and becomes part of the team. They give me ideas and provide an outstanding level of support, always going above and beyond. I know I can go to Axiaware with absolute confidence."

—Kathy Ward

Vice President, Lending Systems

Navy Federal Credit Union

Financial institutions rely on Axiaware to help plan complex development projects, even when multiple stakeholders, vendors and other key players are involved.

Our culture of long-term invested partnership, as well as our proven track record of success has made us a trusted advisor to some of the world's leading financial institutions.

Problems We Solve

Our Long-time Systems Don’t Adapt to Mobile and Tablets

If these quotes sound familiar, Axiaware may be a good fit for you:

"We're Going To Lose Customers Who Want this Capability"; "We Don't Know How To Take the Idea to Fruition"; "Customers Are Losing Confidence In Us"; "We're Applying Band-Aids Rather Than Leaping Forward"; "We Operate Business as Usual When We Need to Make a Change"

Older "legacy" systems present serious challenges as customer behavior (and devices) evolve and institutions attempt to adapt. While older systems may be highly cost-effective back end workhorses, they were not designed to integrate with the technology and software which customers expect to be able to use.

Axiaware is expert at adapting legacy systems to new technologies.

Axiaware partners with the internal resources of financial institutions. Our experts guide the development of software solutions that deliver the capability customers increasingly demand.

"It was an easy and painless process. Axiaware led us through challenges very well. From the very beginning to post-implementation, it was more successful than we envisioned and continues to be that way."

--Vice President, Fortune 500 Financial Institution

Often, we are able to create solutions that avoid wholesale replacements of large legacy databases and software platforms. Axiaware has proven highly effective at engineering customer-facing software built on existing back end systems. We help define project requirements and manage their development in a highly efficient iterative process, producing working software products that achieve primary goals at less cost and with less risk of failure than traditional approaches.

Our culture of long-term, invested partnership, as well as our proven track record of success has made us a trusted advisor to some of the world's leading insurance and financial institutions.

Problems We Solve

I’m Losing Car Loans to Dealer Financing

If these quotes sound familiar, Axiaware may be a good fit for you:

"We're Going To Lose Customers Who Want this Capability"; "We Don't Know How To Take the Idea to Fruition"; "Customers Are Losing Confidence In Us"; "We're Applying Band-Aids Rather Than Leaping Forward"; "We Operate Business as Usual When We Need to Make a Change"

Many car buyers who otherwise might finance through their credit union are instead going through the dealer. A robust online and mobile-enabled lending tool provides the customer with a convenient resource wherever he or she may be shopping. Online and mobile applications for third party sales can be custom tailored to suit both the borrowing needs of the car buyer, and the back-office requirements already in place at your institution.

Axiaware delivers highly successful online and mobile loan application systems.

Axiaware partners with the internal resources of financial institutions. Our experts guide the development of software solutions that deliver the capability customers increasingly demand.

"It was an easy and painless process. Axiaware led us through challenges very well. From the very beginning to post-implementation, it was more successful than we envisioned and continues to be that way."

--Vice President, Fortune 500 Financial Institution

We help define project requirements and manage their development in a highly efficient iterative process, producing working software products that achieve primary goals at less cost and with less risk of failure than traditional approaches.

Our culture of long-term, invested partnership, as well as our proven track record of success has made us a trusted advisor to some of the world's leading insurance and financial institutions.

Problems We Solve

Our Customers Can’t Interface With Our Back Office Systems

If these quotes sound familiar, Axiaware may be a good fit for you:

"Customers Are Losing Confidence In Us"; "We're Going To Lose Customers Who Want this Capability"; "We're Applying Band-Aids Rather Than Leaping Forward"; "We Don't Know How To Take the Idea to Fruition"; "We Operate Business as Usual When We Need to Make a Change"

Positive customer interactions lie at the heart of every successful brand. Your customers are spending more and more time with your brand – and are increasingly consuming your products and services - in the online environment you create for them. Axiaware^sm provides the depth of knowledge, experience and the necessary tools to ensure that this crucial environment is as friendly and intuitive as possible.

Axiaware^sm professionals become part of your development team. We help to guide the requirements planning process and actively participate in the creative process that must take place for successful implementation. Throughout every stage of development our professional staff remain fully engaged, providing problem-solving capability, accountability and the flexibility to address challenges as they arise.

"I have worked in the IT industry for over 23 years and I've known the Axiaware^sm leadership for nine of those years. They have impressed me throughout that time with their keen understanding of technology, business process, and how to connect the two. Their team has followed emerging trends in the industry and separated hype from what is real. They deliver technology solutions that provide real business value."

—Application Architect

Large government sponsored mortgage funding company

Financial institutions rely on Axiaware to help plan complex development projects, even when multiple stakeholders, vendors and other key players are involved.

Our culture of long-term invested partnership, as well as our proven track record of success has made us a trusted advisor to some of the world's leading financial institutions.

Problems We Solve

Customers Can’t Apply and Move To Tablet and Mobile Or Even Branch

If these quotes sound familiar, Axiaware may be a good fit for you:

"We're Going To Lose Customers Who Want this Capability"; "We Don't Know How To Take the Idea to Fruition"; "Customers Are Losing Confidence In Us"; "We're Applying Band-Aids Rather Than Leaping Forward"; "We Operate Business as Usual When We Need to Make a Change"

Older "legacy" systems present serious challenges as customer behavior (and devices) evolve and credit unions attempt to adapt. While older systems may be highly cost-effective back end workhorses, they were not designed to integrate with the technology that customers expect to be able to use.

Axiaware is expert at adapting legacy systems to the online and mobile environment.

Axiaware partners with the internal resources of credit unions. Our experts guide the development of software solutions that deliver the capability customers increasingly demand.

"It was an easy and painless process. Axiaware led us through challenges very well. From the very beginning to post-implementation, it was more successful than we envisioned and continues to be that way."

--Vice President, Fortune 500 Financial Institution

Axiaware helps define project requirements and manage their development in a highly efficient iterative process, producing working software products that achieve primary goals at less cost and with less risk of failure than traditional approaches.

Our culture of long-term, invested partnership, as well as our proven track record of success has made us a trusted advisor to some of the world's leading insurance and financial institutions.